System maintenance (February 19 and 20, 2025 JST)

[February 12, 2025]


Dear Valued Customers,

Thank you for your continued support of Seibu Prince Hotels & Resorts and Seibu Prince Global Rewards.

Our systems will be undergoing maintenance during the hours below.
We apologize for any inconvenience this may cause. Thank you for your understanding.


<Scheduled Maintenance Hours>

Wednesday, February 19, 2025 at 3:00 a.m. – 3:30 a.m.(Japan time)
Note: During the maintenance period above, the membership card function on the Seibu Prince Global Rewards app and website may be temporarily unavailable.
If an error message appears, please wait for a while and try again later.

Thursday, February 20, 2025 at 1:00 a.m.–5:00 a.m. (Japan time)
Note: During the above maintenance hours, none of the Seibu Prince Global Rewards services will be available on the app or website. (You will not be able to sign up, log in, add or change membership information, change your password, use points, or access other features.)