Special Terms of Seibu Prince Global Rewards

Article 1 Name

The service program shall be called "Seibu Prince Global Rewards".

Article 2 Purpose

1.The service program is provided by Seibu Prince Hotels Worldwide Inc. ("the Company") to offer special services to customers who are regular patrons of the facilities operated by the Company and its domestic and overseas subsidiaries and affiliates, as well as hotels, golf courses and other facilities under the Seibu Prince Hotels & Resorts brand ("Seibu Prince Hotels & Resorts").

2.The service program shall be operated subject to the Seibu Prince Club Member Terms and Conditions (including any accompanying special terms thereto) in addition to the special terms of Seibu Prince Global Rewards ("the Special Terms").

3.In the event where new special provisions are stipulated and the provisions of such special provisions and the Special Terms are inconsistent, the new special provisions shall prevail.

Article 3 Membership

Seibu Prince Club members automatically become the members of the service program (the "Service Program Members") without any special procedures.

Article 4 Membership Fees

As a general rule, there is no charge. However, a separate membership fee may be charged. In this case, the Service Program Member shall pay membership fee as separately determined in the prescribed manner. As a general rule, paid membership fee will not be returned.

Article 5 Types of Status

There are four different statuses in the service program and the services offered differ for each status. The names of each status are as follows:

(1)Seibu Prince Global Rewards Blue Member ("Blue Member");

(2)Seibu Prince Global Rewards Gold Member ("Gold Member");

(3)Seibu Prince Global Rewards Platinum Member ("Platinum Member"); and

(4)Seibu Prince Global Rewards Diamond Member ("Diamond Member").

Article 6 Medal Rewards and Status

1.One medal will be rewarded for every JPY 10,000 (including consumption tax) spent annually in Seibu Prince Hotels & Resorts (Medals will be rewarded for the amount spent at Seibu Prince Hotels & Resorts overseas according to the annual cumulative amount converted into yen at the Company's prescribed exchange rate at the time of each use). However, the reward will only be given when payment is made directly at Seibu Prince Hotels & Resorts.

2.Notwithstanding the preceding paragraph, applications made via websites or travel agencies other than Seibu Prince Hotels & Resorts are not eligible for the reward.

3.Depending on the number of medals rewarded, the services for respective Blue Member, Gold Member, Platinum Member or Diamond Member will be offered. The details of the services offered will be announced in various printed materials and on the Seibu Prince Hotels & Resorts website (the "Website") and any additions or changes shall be announced each time on the Website. The number of medals required to obtain each status is as follows:
(i)Blue Member:  Number of medals required: 0 medal;
(ii)Gold Member:  Number of medals required: 20 medals or more;
(iii)Platinum Member:  Number of medals required: 50 medals or more; and
(iv)Diamond Member:  Number of medals required: 200 medals or more.
*Website:  https://www.seibuprince.com/

4.Weddings, banquets, and "group stays" as specified by the Company are not eligible for reward of the medals. There may be some facilities and services that are not be eligible for reward of the medals. Further details will be provided in the information for each facility and service.

5.The Company may revise the criteria for rewarding medals and acquiring status as set out in the Special Terms. The Company may also establish and apply medal rewarding criteria and status acquisition criteria other than those stipulated in this Article to all or some of the Service Program Members.

Article 7 Determination of Status and Service Offer Period

1.Annual status determination
The medal earning period is one year from 1 January to 31 December each year (Japan time), and the number of medals rewarded during this period determines the status for the following year (from 1 April of the following year to 31 March the year after) (Japan time).
Services are provided for each status based on the results of the decision for one year in the following year.

2.Monthly status determination
In addition to the preceding paragraph, status is determined on a monthly basis based on the number of medals earned from 1 January to the end of each month (Japan time), and if the number of medals required to obtain a higher status is confirmed to have been achieved earlier, the member is treated as a member based on that higher status from the 10th of the following month (Japan time), even during the medal earning period, and services and benefits based on the relevant higher status will be provided in advance.  In this case, the relevant status will continue to apply for the following year.

Article 8 Points Rewarded per Status

Notwithstanding the main text of Article 5, paragraph 1 of the Seibu Prince Club Member Terms and Conditions, when a Service Program Member uses Seibu Prince Hotels & Resorts, the points shall be rewarded as follows:

(1)For use of Seibu Prince Hotels & Resorts in and outside Japan (excluding weddings, banquets, and group stays):
(i)Blue Member: In accordance with the main text of Article 5, paragraph 1 of the Seibu Prince Club Member Terms and Conditions (the "Normal Rate");
(ii)Gold Member: 110% of the Normal Rate;
(iii)Platinum Member: 130% of the Normal Rate;
(iv)Diamond Member: 150% of the Normal Rate.

(2)For weddings, banquets and group stays at Seibu Prince Hotels & Resorts in Japan
(i)If the amount spent is ¥500,000 or less: 1 point per ¥110 (including tax);
(ii)If the amount spent is more than ¥500,000 and less than ¥1.5 million: 5,000 points;
(iii)If the amount spent is more than ¥1.5 million and less than ¥3 million: 10,000 points;
(iv)If the amount spent is JPY 3 million or more: 20,000 points.

(3)For weddings, banquets and group stays at Seibu Prince Hotels & Resorts outside Japan:

The rules for rewarding points can be found on website of each facility.

Article 9 Verification and Presentation of Status

1.As a general rule, the Service Program Members shall register to use the Seibu Prince Global Rewards App (the "SPGR App") or the Seibu Prince Club App and confirm their status on the SEIBU PRINCE CLUB App membership card (displayed in a color corresponding to their status) displayed on the SPGR App or the Seibu Prince Club App.

2.The Service Program Members shall present their SPGR App membership card, SEIBU PRINCE CLUB App membership card or any membership cards which are approved by the Company when receiving the services offered by the service program. 

Article 10 Expiry of Membership

Notwithstanding the main clause of Article 4, paragraph 1 of the Seibu Prince Club Member Terms and Conditions, for the Service Program Members, the expiry date of the Seibu Prince Club membership shall be 31 December of the year (Japan time) in which the later date of two years after the date of the last use of the point program (the date when points are rewarded or spent) or the date of the last acquisition of medals as prescribed in Article 1, paragraph 1 of the Seibu Prince Club Terms and Conditions, falls.

Article 11 Loss of Membership

1.A Service Program Member will be disqualified from status in the event of any of the following events.
(1)If the Service Program Member has withdrawn his/her membership from the Seibu Prince Club;
(2)If the Service Program Member breaches the Special Terms or the Seibu Prince Club Member Terms and Conditions. The Seibu Prince Club membership of such Service Program Member will also be automatically cancelled;
(3)If the Service Program Member defames or disrupts the order of the Company or Seibu Prince Hotels & Resorts. The Seibu Prince Club membership of such Service Program Member will also be automatically cancelled.

2.For reasons other than those in the preceding paragraph, the Company can also suspend each status entitlement with written notice to the Service Program Member who has acquired the respective status.

Article 12 Termination of the service program, etc.

(1)The Company may suspend for an extended period or terminate the provision of services under the service program by giving six months' notice to the Service Program Member.

(2)The Company may suspend the provision of the service program without notice for operational reasons or due to the occurrence of a failure caused by a natural disaster or other emergency.

Article 13 Changes to the Special Terms, etc.

The Company may change, revise, or abolish the Special Terms (the "Changes"). The Changes of the Special Terms shall be notified prior to the effective date of the Changes by posting on the website or by other appropriate means the fact that the changes of the Special Terms are taking place, the content of the Terms after the change and the effective date thereof; after the effective date, the Terms after the Changes shall apply to the service program as the latest version of the Special Terms.

Article 14 Compensation for Damages

(1)The Company shall not be liable for any suspension or termination of the service program as stipulated in Article 12 hereof, the Changes to the Special Terms as stipulated in Article 13 hereof or any other damage (financial damage and loss, mental distress, and other disadvantages) incidental to the provision of the service program.

(2)The Company shall not be liable for any trouble that may arise between a Service Program Member and a Seibu Prince Club member store (the "Member Store") or a third party when a Service Program Member uses any Member Store.

(3)The preceding two paragraphs do not apply in the event of willful misconduct or gross negligence of the Company.

Article 15 Court of Jurisdiction

The Tokyo District Court shall have exclusive jurisdiction in the first instance over any disputes relating to the service program and the Special Terms.

Revised 18th September, 2024