SEIBU PRINCE CLUB Membership Terms and Conditions

Article 1 SEIBU PRINCE CLUB Point Program

1．The SEIBU PRINCE CLUB Point Program (“Program”) is a service under which members, as defined in Article 2 of these Terms and Conditions (“Members”) will be awarded with points ("Points") when they use the member stores including Seibu Group companies (“Member Stores”).

2．The operating entity of the Program is Seibu Holdings Inc. (“Company”). The SEIBU PRINCE CLUB Desk (“Desk”) will be in charge of managing the business operations of the Program.

3．Members need to hold any of the following membership cards (collectively, "Membership Cards")to receive services under the Program:

(1) SEIBU PRINCE CLUB Card: An exclusive card with no credit card function that allows members to receive points (“SPC Card”). In some cases, cards for exclusive services offered by respective Seibu Group companies are issued.

(2) SEIBU PRINCE CLUB Application Membership Card: SEIBU PRINCE CLUB application which is offered by Company or any Seibu group company and has the function to display membership cards ("App");

(3) SEIBU PRINCE CLUB Web Membership Card: Membership Card displayed on SEIBU PRINCE CLUB website ("Website")

　　SEIBU PRINCE CLUB Website https://club.seibugroup.jp;

(4) SEIBU PRINCE CLUB Card Saison: SPC Card with credit card functions and benefits ("SPC Card Saison");

(5) SEIBU PRINCE CLUB Card Saison Gold": SPC Card Saison with additional benefits ("SPC Card Saison Gold").

4. SPC Card Saison and SPC Card Saison Gold (collectively, "Partner Cards") are SPC Cards issued by Credit Saison Co., Ltd. ("Credit Saison") under the partnership between Seibu Group and Credit Saison.  In the case any individual that satisfies the conditions under Article 2 of these Terms and Conditions ("Applicant") wishes to join the Program under a Partner Card, Applicant shall make an application for membership as set out for such Partner Card. Credit Saison will issue a Partner Card after conducting a prescribed screening based on the contents of the membership application. Partner Cards may not be issued to any residents residing outside Japan.

Article 2 Applying for Membership

1．A Member is a person who agrees to the SEIBU PRINCE CLUB Membership Terms and Conditions (“Terms and Conditions”), applies to the Company for membership in the Program, and is approved by the Company to become a Member.

2．Company shall issue one customer number per member.

3.   To become a Member, a person shall meet the following conditions.

(1) He/she must be a living individual. (No corporations are allowed.)

(2) He/she must meet the following age conditions:

  For those who live in Japan:

He/she must be 13 years of age or older. If a person who is younger than 13 years old wishes to gain membership, such person will meet the requirement under this item by notifying at the membership application that he/she has obtained the consent of a person with parental authority (if there is no person with parental authority, a statutory agent).

  For those who live outside Japan:

He/she must be 18 years of age or older.

(3) He/she must not be a member or interested party in an organized crime group, affiliated company or organization of an organized crime group, or any other similar antisocial force; or having a relationship with any of the aforementioned.

4．An Applicant who wishes to join the Program shall submit all of the matters concerning the membership application for the Program in genuine manner. Please note that when an Applicant applies for membership, the Company may ask him/her to present his/her ID or other documents verifying the Applicant’s identity, and may keep a copy thereof.

5．If any of the information required on the membership application described in the preceding paragraph is not submitted, if any information submitted on the application form is found to be untrue, if the Company judges that the enrollment qualifications pursuant to paragraph 3 are not satisfied, or if the Company decides that it is not appropriate to grant membership in the Program due to operational and/or administrative reasons, the Company may refuse to grant the Applicant’s membership in the Program, or may revoke membership that has been granted. The same shall apply to the cases where Credit Saison does not approve to grant membership to an Applicant in the procedure described in the following paragraph.

6. If an Applicant wishes to gain membership of Partner Cards, such Applicant shall follow the membership enrollment procedure prescribed by Credit Saison.

7．No admission fees or annual membership fees shall be charged for the Program.

Article 3 Issuing/Lending, etc., of SPC Cards

1．The Company will only issue/lend one SPC Card per Member who is resident in Japan and wishes to have an SPC Card issued, except in the cases where a Partner Card has already been issued to such Member. Provided, however, that this shall not apply to the cards bearing an identical customer number.

2．The Member shall sign his/her name in the signature area on the back of the SPC Card and shall manage and use the SPC Card with the due care of a prudent manager.

3．The SPC Card may be used only by the Member who signed it and may not be transferred or lent to a third party.

4．The Member will bear the risk of any damages or detriments arising from a third party’s use of his/her SPC Card as a result of the Member’s breach of Paragraph 2 or 3 of this article.

Article 4 Membership Expiration Date

1．The expiration date of membership shall be December 31 of the year (Japan time) that includes the day on which two years has passed since the date on which the Program was last used (i.e., the last date on which any point was awarded or used). Provided, however, that the expiration date of Partner Cards shall be as prescribed by Credit Saison.

2．After the expiration date, the membership of the Member will terminate automatically.

Article 5 Point Award

1．The Company shall award Members with 1 point per 110 yen (including tax) (where a Member purchases goods or receives services at an overseas Member Store, the amount equivalent to 110 yen (including tax) after being converted into yen at a variable exchange rate set by the Company as at the time of each transaction (including tax)) used by Members when said Members purchase products or receive services at Member Stores. Said Points shall be awarded either on the day of use or the following day. Point award rates and award dates may differ by Member Stores and applicable products and services.

2．The Company shall award points to members in accordance with the following:

(1) The Company shall award points to the applicable Members when said Members present the Membership Card to Member Stores when purchasing products or receiving services at Member Stores.  Points shall not be awarded if the Members do not present the Membership Card.

(2) The Company shall reserve points separately for each customer number. Points from multiple separate Membership Cards may not be combined, except for the Membership Cards bearing an identical customer number.

(3) Members may not transfer, succeed, or pledge Points to any third parties. Points shall be awarded only when Members purchase products or receive services by themselves.

3．The stipulations of Item 1 notwithstanding, the Company shall not award Points in the following cases. Providing, however, that this restriction shall not apply in cases where special approval is granted by Member Stores.

(1) When Members purchase merchandise vouchers, gift certificates, bullion, postage stamps, documentary stamps, or other cash vouchers or prepaid cards

(2) When Members pay case fees, shipping fees, processing and maintenance fees or travel expenses

(3) When members pay taxes (with some exclusions)

(4) When Members purchase products or receive services via mail order

(5) When Members purchase products or receive services at events

(6) When Members purchase products or receive services at discounted or privilege events targeting members

(7) When Members pay accounts receivable using payment methods other than a credit card

(8) When Members purchase products or receive services via cash on delivery

(9) When Members purchase discounted or sale products or use other discounts

(10) When Members pay deposits or other temporary receipts

(11) When Members purchase products or receive services using product vouchers, coupons, or other payment methods designated by the Company or Member Stores

(12) When Members purchase other products or receive other services designated by the Company or Member Stores

Article 6 Handling of Points when Purchased Products, etc. are Returned

1.   If a Member returns any purchased products or items or cancels a purchase of products or items, the Company shall deduct Points already awarded to Member for such products or items. In this case, Member shall present the receipt and Membership Card to Member Store from which Member purchased such products or items. 

2.   If a Member returns any purchased products or items or cancels a purchase of products or items after using Points, and the deduction of Points as set out in the preceding paragraph results in accumulated points balance of a negative value, the Company may request Member to return Redeemable Products or pay an equivalent amount in cash, and Member shall comply with this request.

Article 7 Point Accumulation Period and Date of Expiration

1. The accumulation period of Points shall be one year from January 1 of each year (Japan time) to December 31 of the same year (Japan time)("Year"). Points shall be accumulated per Year and the accumulated Points shall be calculated for each Year.

2. Points awarded shall expire on December 31 of the year following the year in which they were awarded (Japan time).

3. Points that have not been used by the expiry date prescribed in the preceding paragraph will expire and will not be carried over to the next Year.

4   Notwithstanding the provisions of the preceding paragraph, Points of a negative value in accordance with the provisions of Article 6, Paragraph 2 of these Terms and Conditions will not expire and will be carried over to the following Year.

Article 8 Use of Points

1．Members can exchange the Points accumulated by presenting Membership Cards for various products and services ("Redeemable Products") designated by the Company or use one Point exclusively at Member Stores at a rate of one yen per Point (where Points are used at an overseas Member Store, the amount per Point is equivalent to one yen after being converted into the foreign currency at a variable exchange rate set by the Company as at the time of each transaction)) during the accumulation period and by the expiry date of the Points stipulated in Article 7.

2.   Notwithstanding the preceding paragraph, some Member Stores may have facilities, products or services where one Point cannot be used as the equivalent of one yen, or restrictions on the units of Points that can be used, or items for which Points may not be used. The Points may not be used for cigarettes, merchandise vouchers, various prepaid cards, gift certificates, postage stamps, documentary stamps, or the other items designated by Member Stores. Details of Redeemable Products can be found on the Website and other websites.

3. Members may not cancel any exchange of Points with Redeemable Products or any use of Points once they have applied for such exchange or use, or return any Redeemable Products. Provided, however, that if Members returned the products purchased using Points or cancelled such purchase, Company will refund Points used by following a method specified by the Company.

4．The Company shall issue, deliver, or send Redeemable Products to Members by a method specified separately by the Company. In case of a post delivery of a Redeemable Product to a Member, except for the events that are directly attributable to the Company, the Company shall not bear any responsibility or liability whatsoever for any loss, theft, soiling, damage, etc. of Redeemable Products during delivery. The delivery of Redeemable Products will be arranged only within Japan and no inquiries will be accepted regarding the delivery of Redeemable Products for which 1 month has passed after redemption.

5.   Points that belong to multiple Members cannot be allocated to payment for a single transaction. Points can only be used once per Member in a single transaction.

6.   Points cannot be exchanged for cash.

Article 9 Presentation of the Membership Card

Members may be asked by the Company or a Member Store to present his/her Membership Card at the Company or the Member Store in instances other than those stipulated in Article 5, Paragraph 2, Item 2 of these Terms and Conditions, and the Member shall comply with such requests.

Article 10 Notification of Change in Address, etc.

In the event of any change of the address, name, telephone number, etc. submitted when applying for membership, the Member shall promptly so notify the Company by following the methods designated by the Company. Please note that the Company may confirm the identity of the Member as part of the procedure for making such change. Any such notification of change for Partner Cards shall be made by following the change procedures designated by Credit Saison.

Article 11 Loss or Theft of the Card

1．If the SPC Card is lost or stolen, the Member who was issued a SPC Card in accordance with Article 3.1 of these Terms and Conditions shall promptly inform the Desk. In such events, the Company will, in principle, not re-issue the SPC Card nor reissue points accumulated on said SPC Card.

2．If the SPC Card becomes unusable due to stain, damage, magnetic strip failure, or otherwise, the Company will, upon request of the Member, reissue a new SPC Card to the Member in exchange for the unusable SPC Card. In this case, any accumulated points shall continue to be valid.  Provided, however, that the Member shall cover the reissue fee for SPC Card designated by the Company. Please note that the Member will not be entitled to receive any benefits of the Member until a new SPC Card is reissued.

3.   For Partner Cards, notifications shall be made to Credit Saison.

Article 12 Withdrawing Membership

1．A Member may, at any time, withdraw from the Program by following the withdrawal procedure prescribed by the Company. Where a SPC Card Member who received a SPC Card in accordance with Article 3.1 of these Terms and Conditions withdraws from the Program, the Member shall, in principle, return his/her SPC Card to the Company, and in the case of the withdrawal by a Member of Partner Cards, the withdrawal shall be made by following the rules of Credit Saison. The Company may confirm the identity of the Member as part of the withdrawal procedure.

2．Any points accumulated by Members shall be forfeited at the time the Member withdraws their membership.

Article 13 Termination of Membership

The membership of a Member shall be terminated and any accumulated Points forfeited if:

(1) The Member withdraws from membership;

(2) The Member is no longer eligible for membership as set forth in Paragraph 3 of Article 2 of these Terms and Conditions;

(3) The expiration date as set forth in Article 4 of these Terms and Conditions has lapsed;

(4) The Member no longer holds SPC Card due to any loss or theft;

(5) The Member of Partner Cards is no longer eligible for the membership of the said Partner Cards and there are no card that bears an identical customer number.

(6) The Company finds that points were acquired by any methods which violate these terms and conditions or any other illegitimate means;

(7) The Member does not appropriately and promptly carry out any procedures required in accordance with the reduction of acquired points as the result of the return, etc. of purchased products, etc. as stipulated in Article 6 of these Terms and Conditions. Or the Company finds that the Member frequently returns, etc. purchased products, etc. after use of the Points or otherwise engages in any inappropriate point manipulation or improper point use;

(8) The Member breaches any of the following terms and the Company finds that it cannot provide the Program

- any special terms and conditions ancillary to these Terms and Conditions

-  any terms applicable to applications, services, etc. provided by the Company, Seibu group companies or their partners which the Member uses by logging in as the Member of the Program;[内海拓人1] 

(9) The Company finds that the Member is a member or interested party in an organized crime group, affiliated company or organization of an organized crime group, or any other similar antisocial force; or having a relationship with any of the aforementioned;

(10) The Company finds that the Member is not eligible for membership because the Member breaches these Terms and Conditions (including any special provisions or the like incidental hereto) or public order and morals.

Article 14 Discontinuation of Program, etc.

1．The Company may suspend for an extended period of time, or discontinue, the services under the Program by giving at least six months’ notice to Members.

2．The Company may, without notice, suspend the Program for the convenience of operations, or due to failure resulting from an act of God or any other emergency situation. In addition, the Company will not be liable for any damages or detriments incurred by Members due to such suspension.

Article 15 Modification of the Terms and Conditions etc.

1．The Company may, modify, revise, or eliminate these Terms and Conditions (“Modification”). Notably, in case of a Modification, etc., of the Terms, Web Members will by the day before the effective date of the Modification, etc., be notified of the impending change of the Terms and the content and effective date of the changed Special Provisions by publication on the Website and other appropriate methods. Starting with the effective date, the changed Terms will be applied to the Program as the most recent version.

*SEIBU PRINCE CLUB website https://club.seibugroup.jp/

2．The Company may change Member Stores without notice.

Article 16 Damage Compensation

1．The Company shall not be liable or responsible for any damages (monetary damages or losses, emotional distress, or any other detriment) incidental to the suspension or discontinuation of the Program as set forth in Article 14 hereof, modification to these Terms and Conditions as set forth in Article 15 hereof or the like, or provision of the Program.

2．The Company shall not be liable or responsible for any trouble between a Member and a Member Store or third party when the Member uses the Member Store.

3．The preceding two paragraphs shall not apply in cases of willful misconduct or gross negligence of the Company.

Article 17 Court of Jurisdiction

1．The Program and these Terms and Conditions(including any special provisions and the like incidental hereto) shall be governed by the laws of Japan and the Tokyo District Court shall have exclusive jurisdiction for the first instance over any and all dispute in connection with the Program or these Terms and Conditions.

２ ．The Japanese version of these Terms and Conditions (including any special provisions and the like incidental hereto) is the official version, and even if these Terms and Conditions are translated into any other language for reference, only the Japanese version shall be valid as the official version and any translated version in another language shall not be valid.

Article 18 Member Web Service (MyPage) and the App

1．A Member may use the services of the Member Web Service (MyPage) or the App, subject to the Member’s agreement to these Terms and Conditions and the Website Policy contained on the Website as well as to the prescribed registration procedures for the Website or the App, which shall be taken by the Member himself/herself.

2．Concerning the use of the Member Web Service (MyPage), a Member shall observe the “Member Web Service (“MyPage”) Special Provisions” and concerning the use of the App any terms applicable to use for the App.

Article 19 Contact Point

The following contact point will handle any inquiries about the Program, these Terms and Conditions, or the like.

SEIBU PRINCE CLUB Desk

5-2019-7 Mihara-cho, Tokorozawa-shi, Saitama 359-0045

Phone:04-2929-0011

Supported Languages: Japanese, English, Chinese, Korean

Operating Hours: 9:00 a.m. to 5:00 p.m. Japan time (excluding Saturdays, Sundays, holidays and New Year holidays)

Revised April 25, 2024